IMPORTANT NOTICE
Please read the following carefully before accepting these Terms and Conditions. We recommend that you print the contents of this agreement and store them together with all confirmation emails, additional terms, transaction records, game rules, and payment methods related to the use of this website.
These Terms and Conditions are subject to change without prior notice. Notification of these Terms and Conditions constitutes an offer. By registering on this website to use the services covered by this agreement, you certify that you are 18 years of age or older and that you agree to be bound by the Terms and Conditions set out herein. If you do not wish to accept the following, you must not register on this website and must not access the software or gaming services offered in connection with it.
KEY DEFINITIONS AND WHAT CONSTITUTES YOUR TERMS OF USE
The following definitions apply to these Terms and Conditions:
“Access Device” means any electronic means of accessing the Services, including but not limited to computers, smartphones, feature phones, tablets, touch devices, or any home entertainment system such as video game consoles and smart televisions (or any other remote means);
“Bonus Terms” means any conditions and/or rules relating to promotions, bonuses, and special offers that may apply from time to time to any part of the Services;
“Download Terms” means any additional end-user terms and conditions of use that you must confirm acceptance of as part of the download and/or installation of any software required to use the Website;
“Gaming Commission” means the commercial gaming regulator in Curaçao, whose website is https://www.curacao-egaming.com/
;
“General Terms” means the terms and conditions set out in this document;
“Group” means, in relation to any party, a company that is from time to time a subsidiary or ultimate holding company of that party or any other direct or indirect subsidiary of such ultimate holding company;
“Privacy Policy” means the Operator’s privacy policy accessible via the Privacy Policy link;
“Rules” means the Betting Rules and Game Rules specifically applicable to the relevant type of betting and/or games, as identified in more detail in paragraphs 1.3.1 and 1.3.2;
“Services” means, as applicable, the services offered from time to time by the Operator via the Website and/or via any Access Device application;
“Terms of Use” means:
(a) these General Terms;
(b) the Privacy Policy;
(c) where applicable under paragraph 1.3, the relevant Rules, Bonus Terms, and Additional Terms applicable to the Services you are using; and
(d) any Download Terms;
“Website” means the website and any page, subpage, subdomain, or section thereof from time to time located at or accessible via:
https://bwise365.com/
ACCEPTANCE OF TERMS
1.2 By using and/or visiting any section of the Website, or by opening an account with the Operator through the Website, you agree to be bound by the Terms of Use and accordingly:
(a) agree to the use of electronic communications to enter into contracts; and
(b) waive any applicable rights or requirements for handwritten signatures, to the extent permitted by applicable law.
The Terms of Use do not affect your statutory rights.
1.3 Additionally, when you play any game, place a bet using the Services, or otherwise use the Services, you agree to be bound by:
1.3.1 the Rules for all sports betting on DBG Sportsbook as set out in the General Help section;
1.3.2 the Rules of any game, as set out in the relevant General Help section and any Rules tab, including but not limited to:
1.3.2.1 Casino Rules for games in the “Casino” tab;
1.3.2.2 Poker Rules for games in the “Poker” tab;
1.3.2.3 Game Rules for games in the “Games” tab;
1.3.2.4 Live Casino Rules for games in the “Live Casino” tab;
1.3.2.5 rules applicable to any newly introduced game;
1.3.3 any Bonus Terms;
1.3.4 any Download Terms;
1.3.5 any withdrawal-related terms set out in the “Withdrawals” section of the Website Help area.
1.4 The original version of the Terms of Use is written in English, and any interpretation shall be based on the original English text. If the Terms of Use or any related document are translated into another language, the English version shall prevail.
1.5 In the event of any conflict or inconsistency between the individual components of the Terms of Use, the order of precedence shall be:
Withdrawal Terms
Bonus Terms
Betting Rules
Game Rules
Additional Terms
General Terms
Privacy Policy
Download Terms
1.6 Please read the Terms of Use carefully before accepting them. Once accepted, you should print and retain them together with all confirmation emails, additional terms, transaction details, game rules, fair play rules, and payment methods relevant to your use of the Website.
1.7 If you do not agree to be bound by the Terms of Use, do not open an account and/or continue using your account. Continued use of any Services constitutes acceptance of the Terms of Use in force at that time.
1.8 The Terms of Use govern your contract with the Operator and enter into force on 1 October 2024. All sections of the Website are governed by these Terms.
CONTRACTING PARTIES – GENERAL CONDITIONS
2.1 References to “we”, “us”, or “our” refer to:
2.1.1 the Operator;
2.1.2 where relevant to funds held in your account, any company within the Operator Group holding such funds, including agents, partners, and suppliers.
CHANGES TO THE TERMS OF USE
3.1 We may amend the Terms of Use from time to time for business, legal, regulatory, or customer service reasons.
3.2 Material changes will be notified in advance where possible. Minor changes may not be notified.
3.3 Notification methods may include email, website inbox messages, or Website notices.
3.4 Changes relating to the holding of funds will always require explicit acknowledgment.
LEGAL USE OF THE WEBSITE
8.1 Access to or use of the Website may be illegal in certain jurisdictions. The Website is not intended for use where gambling is prohibited, including the United States of America and other restricted territories.
8.2 You are responsible for ensuring that your use of the Website is lawful in your jurisdiction.
8.3 If it becomes apparent that you reside in a prohibited jurisdiction, your account may be closed immediately and remaining balances refunded where possible.
PLACING BETS AND USING SERVICES
9.1 – 9.7
All bets and transactions must be placed correctly and are subject to verification. Transactions may be rejected, canceled, or modified in cases of fraud, error, or breach of these Terms. Certain games and providers are restricted in specific countries as detailed in this section.
REMOTE GAMING AND LIVE BETTING
10.1 – 10.2
Delays, system issues, or information latency may occur. The Operator is not responsible for losses arising from such delays.
REFUND POLICY
11.1 – 11.2
Gaming accounts are not bank accounts. Deposits are for entertainment purposes only. Refunds are processed at the Operator’s discretion after investigation.
COLLUSION, FRAUD, AND CRIMINAL ACTIVITY
12 – 13
Any form of fraud, abuse, collusion, multiple accounts, bonus abuse, or use of prohibited software (including AI and bots) constitutes a material breach and may result in account closure, confiscation of funds, and reporting to authorities.
ACCESS AND USE OF SERVICES
14
You are responsible for your devices, connections, conduct, and uploaded content. Offensive, illegal, or abusive behavior is strictly prohibited.
BETTING AND GAMING TERMINOLOGY
15
Users must understand all betting terms before placing bets. Assistance is available via Customer Support.
SOFTWARE, ERRORS, AND FORCE MAJEURE
17 – 19, 28
Third-party software may be required. Errors, system failures, or force majeure events may result in voided bets, adjustments, or account actions.
LIMITATION OF LIABILITY
20
The Operator’s liability is strictly limited as described. No responsibility is accepted for indirect or consequential losses.
INTELLECTUAL PROPERTY
22
All Website content, branding, and software are protected by intellectual property laws. No rights are granted beyond personal, non-commercial use.
COOKIES
25
Cookies are used for functionality and analytics. Disabling cookies may limit access to Website features.
COMPLAINTS AND NOTICES
26
Complaints must be raised within specified time limits and through Customer Support channels.
TRANSFER OF RIGHTS
27
The Operator may assign rights under these Terms. Users may not.
FORCE MAJEURE
28
The Operator is not liable for failures caused by events beyond reasonable control.